Chamber Mission To serve our members and enhance economic and community development Chamber Vision To be recognized as a vital resource, providing relevant, innovative and impactful programming that produces a healthy business climate and an enhanced quality of life. Inside Member Profile .........................................................................................................................................................................................3 5 Ways to Pivot Your Business .............................................................................................................................................................4 Thank you: Heroes and Helpers .........................................................................................................................................................5 Giftly ...........................................................................................................................................................................................................10 Vol. 25 | Issue 5 May 2020 Thank You: Heroes and Helpers >> Page 5‘Lightning Rob’ Balderas - Roofing Specialist 409-945-6920 SERVICING YOU IS A PLEASURE 409-948-4589 My clients say I am their “Favorite Realtor”. Over forty-three (43) years servicing Galveston County Wanda Ables Realtor ® /Broker Associate wmables@aol.com 822 6th Street North Texas City, TX 77590 409-771-4775 Cell 409-948-4589 Direct 409-948-2321 Fax RENT • SALES • REPAIR 2830 TEXAS AVE., TEXAS CITY • 409-948-4497 MAINLAND TOOL Store Hours: Mon-Fri: 7am-6pm, 24 Hour Call Out Service Available MAINLANDTOOL.COM WHILE SUPPLIES LAST! 20 Volt Cordless Drill $ 79 95 2425 SH 146 North • Texas City 409-945-4461 • Fax 409-945-8479 • Email: tctrr.com No. 4 In Texas No. 10 in U.S. Gulf Coast No. 15 in U.S. Nationwide PORT OF TEXAS CITY Texas City Terminal Railway Company Port AuthorityMay 2020 | Chamber Express | The Daily News | 3 Chamber Express Newsletter The publication of the Texas City-La Marque Chamber of Com- merce is published monthly (second Sunday of the month). Some content and photos provided as a courtesy by The Galveston County Daily News. Editorials & Photos: Lorrie Koster, Texas City- La Marque Chamber of Commerce 409-935-1408 Advertising: The Galveston County Daily News 409-683-5224 advertising@galvnews.com Texas City-La Marque Chamber of Commerce 9702 E.F. Lowry Expressway Texas City, Texas 77590 409-935-1408 www.tclmchamber.com Ron Assad Gallant Builders Ramiro Barba Port of Texas City Kevin Bogard Marathon Petroleum Sally Briggs Gulf Greyhound Park Kirk Broiles Scribbles Embroidery Jay Carnes Carnes Funeral Home Joshua Chapman Chapman Front End & Brakes Craig Colelli Faust Distributing Kedge Cook Cook Ford Shane Day Kodiak Metals Recycling Richard Devries Standard Steel Supply Shannon Doyle South Land Title Gail Figueroa Amoco Federal Credit Union Nick Finan City of Texas City Felix Herrera Awesome Auto Accessories Brook Hrach The Dow Chemical Company Alan Hutchins A&A Machine & Fabrication Charles “Tink” Jackson City of La Marque April Jones Queens Attic Boutique Caitlin Kim Domac, Inc. Manny Lopez El Cubano Cigar Factory Jim Macpherson Valero Refining Sergio Matute Eastman Chemical – Texas City Inc. Genevieve McGarvey Mcleod, Alexander, Powel & Apffel Georgia Meyer Barzilay Karat Creations Jewelry Mike Meyer Ashland Jaimin Modi HCA Healthcare Mainland Sam Navarro Apache Industrial Services Ray Nunez Taylor & Hill Philip Orange Team Mancuso Power Sports Rusty Plackemeier Lyons & Plackemeier Jenny Senter TCLM Chamber of Commerce Board of Directors Tell us a little about your background. South Land Title began in 1995 as a fee attorney office affiliated with Amer- ican Title Company of Houston. Patrick F. Doyle was one of the early partners in this venture and later became the sole owner. The Texas City office was the first office for Patrick Doyle, and he has grown this company, along with other acquisitions to 23 locations state- wide, including an underwriter. How would you summarize what you do? We are a full-service title company, specializing in residential and com- mercial real estate closing transactions. Our expert team of escrow officers and highly skilled support staff are com- mitted to ensuring the success of every transaction, regardless of the location of the property. How has your business evolved over time? In 25 years, Doyle has grown the South Land Title brand throughout the Gulf Coast area and acquired other companies, including Brazos County Abstract Company — now South Land Title-Bryan; Security Abstract & Title Company of Abilene; Prominent Title in Austin; Guaranty Title Company of Grimes County in Navasota; Washington County Abstract Company in Brenham and, most recently, the formation of Texas’ newest underwriter Texan Title Insurance Company What are you working on now? Doyle also is the owner of the Doyle Law Firm based in Galveston. His firm concentrates its business in real estate and title matters, document preparation, banking and business transactions, fami- ly law, criminal defense, estate planning and probate, taxation and civil litigation. Texas City-La Marque Chamber of Commerce members have amazing talents and stories to tell. With this series we want to introduce you to some of our members and spotlight their businesses. If you would like to be spotlighted in our Member Profile, contact Lorrie Koster at lorrie@texascitychamber.com. SOUTH LAND TITLE 6710 Stewart Road, Ste 200 Galveston, TX 77551 (409) 220-1252 www.texantitleholdings.com Representative: Patrick F. Doyle, President MEMBER PROFILE Sonny Tholcken Trey Industries Candice Towles Texas First Bank Terrance Trevino BP Texas City Chemicals Becky Trout Unbehagen UTMB Diana Vasquez TNMP Cathie Woitina Associated Credit Union of Texas4 | The Daily News | Chamber Express | May 2020 Now in Effect Individuals Special Guidance for Texans Over 65 All Employers and Employees Churches and Places of Worship Church / Worship Attendees Low-COVID-19 Counties Movie Theaters Movie Theater Customers Museums and Libraries Museum and Library Visitors Outdoor Sports Partici- pants Parks / Beaches / Bodies of Water Restaurants Restaurant Customers Retailers Retail Customers Single Person Offices Wedding Reception Venues Wedding Reception Attendees Wedding Venues Wedding Attendees Effective May 8 Barber Shops Barber Shop Customers Cosmetology / Hair Salons Cosmetology / Hair Salon Customers Nail Salons / Shops Nail Salon Customers Tanning Salons Tanning Salon Customers Effective May 18 Gyms / Exercise Facilities Gym / Exercise Facility Patrons Manufacturers Office-Based Employers Office-Based Employees “As we open Texas, we are each called upon to be Texans: to act responsibly as we re-engage in the economy, to continue following all health precautions and sanitizing guidelines, and to care for our vulnerable neighbors. Lives depend on our actions. I know you will respond as Texans.” – Governor Greg Abbott The economic impact we’re experiencing is unprecedented but there are still opportunities to come out stronger than ever before. E ntrepreneurs know that some of the best businesses come out of the worst times — because sometimes in our darkest moments, new ideas and innovations provide beacons of light. All we need is the glow of a great idea. What new companies, products, move- ments will be born out of our new reality? Now is the time to experiment, create and innovate. Of course, that’s easier said than done. It’s tough to pivot your business during times of immense change. There are likely changes you wanted to make in your business but haven’t and now is a time to act. Here are 5 ways to pivot your business to not only survive, but also to thrive: 1. Embrace the digital way If you’re primarily run out of a brick-and-mortar store, it’s time to find the digital version of whatever work you were doing. Can you deliver your product or service electronically? Restaurants have been hit especially hard by the pan- demic, and many have tran- sitioned to online delivery and curbside to-go orders. If you own a boutique, now is a great time to launch an ecommerce store with a 90-day trial. If you’re a fitness instructor, you can hold your regular workout classes virtually with Zoom. If you are an interior design company, pivot to virtual consultations, you can also create content with links to buy products. Real Estate agents have embraced a virtual presence, from doing 3D tours, Facebook Live and virtual walk- throughs, to even featuring homes on TikTok. My local liquor store is offering home delivery and doing cocktail making courses and wine tasting sessions via Zoom. With everyone stuck at home, the demand for online content is higher than ever. 2. Leverage your existing assets and resources Leverage your current assets and resources and align them with your cus- tomers’ current needs. What could you change in order to fulfill those needs? Businesses of all sizes are already making successful pivots in order to fill dif- ferent customer needs and continue to operate. Ask yourself: What do people need most right now? How can your company fill that need with your existing re- sources? If your business is unable to operate, is there a way to pivot to digital or a business that is deemed essential? 3. Deepen loyalty with existing customers We’re all in this to- gether. Be real, authentic and transparent about your efforts to serve your customers as best as you can – and let them know how they can support you in return. Loyal customers are champions for your company and brand ambas- sadors. Continue to main- tain a strong relationship with your clients whether directly, individually, in newsletters, and or/via so- cial media. Show them you care. Trust matters (more than ever)! With people spending more and more time online, it’s a great time to share rel- evant and engaging content related to your business. Figure out the best way to engage with your current customers and do so in creative ways. 4. Explore the benefits of collaboration There’s an African prov- erb that says, “If you want to go fast, go alone. If you want to go far, go together.” The objective of collabo- ration can be new ideas, exploring synergies, and creating new business part- nerships, where 1+1 = 5. Partnerships can help give you access to new custom- ers, new products or new markets. What partners can you work with that also have resources you can leverage? Is there a partner you think could help sell your product or service to their customer base? What could you offer them in exchange? Is there an opportunity to bundle your products together? True partnerships and successful collaborations are win-win. It’s also important to collaborate with other businesses for support and ideas. Being a local or small business can feel especially isolating, but there is power in numbers and more ideas. Make an effort to connect, whether it’s a neighboring business, a local chamber of commerce, industry trade group, or even a Facebook or LinkedIn group. 5. Try and fail (and try again!) There has never been a better time to try (and fail!). Now is the time to experi- ment. Quickly launch new ideas with minimal invest- ment. Focus on results. Learn and improve with each iteration. Not every- thing you try out will work. And that’s okay. Expect to fail. Move on. It may take multiple attempts to figure out what works for you. Be brave. Have courage. Persistence pays off in the end. There are many famous pivots. YouTube was once a video dating site. Twitter was once a podcasting network named Odeo. Play-doh was once a wall cleaner that pivoted to a beloved children’s toy. Even the most successful and famous companies have had numerous failures - some of which you may not even remember - Goo- gle’s social media Orkut, Coca Cola launching Coke Max, and Amazon’s Fire phone. Inventor Sir James Dyson created 5,126 vacu- um designs until he finally invented a bagless vacuum that worked. 5 WAYS TO PIVOT YOUR BUSINESS DURING A CRISIS OPEN TEXASMay 2020 | Chamber Express | The Daily News | 56 | The Daily News | Chamber Express | May 2020May 2020 | Chamber Express | The Daily News | 78 | The Daily News | Chamber Express | May 2020May 2020 | Chamber Express | The Daily News | 9Next >